CASE STUDY
Upon our initial assessment of the site, it became evident that we needed to present the customer with two quotes: reduction and felling. We believe in providing our clients with transparency and a range of choices, allowing them to make informed decisions that best suit their requirements. This approach ensures customer satisfaction.
Something that was brought to our attention was the presence of a Tree Preservation Order (TPO) in the area. We had a responsibility to both the tree and the community to ensure that any work carried out adhered to the regulations in place. We promptly sought confirmation regarding the liquid amber tree’s status and discovered that it was not covered under the TPO.
Armed with this knowledge, we started planning the felling process. As professionals who prioritize safety and the protection of the surrounding environment, we recognized the importance of minimizing any potential damages. One particular concern during the operation was the proximity of a summer house near the tree.
To tackle this challenge, we employed various lowering techniques, carefully stripping the branches to avoid any harm to the structure. Our team meticulously implemented each step, considering every angle and ensuring the safety of both the property and our crew. By taking the time to plan and execute these manoeuvres meticulously, we successfully and seamlessly brought down the liquid amber tree.
Transporting the felled tree and branches off-site was another task that required precision and efficiency. Utilizing our timber trolley, we ensured that every log was safely moved away from the location. This practice allowed us to maintain a clean and organized garden for our client.
As conscientious professionals, we understand that our work does not end with the completion of the felling process. It is equally important to leave the site tidy, free from any debris or remnants of our operation. Therefore, we made it a priority to clear away all waste material and ensure that the customer’s property was left in pristine condition.
In conclusion, the successful felling of the liquid amber tree in Dorking demonstrated our dedication to customer service and efficiency. By offering our clients two options and considering any relevant TPO areas, we showcase our commitment to transparent decision-making. Our careful planning and implementation of various lowering techniques ensured the preservation of nearby structures, while our timber trolley facilitated safe and efficient log transportation. Moreover, our commitment to leaving the site tidy further solidified our reputation for providing comprehensive and reliable services.
EXCELLENT Based on 30 reviews John Thorogood14 November 2024 I had a conifer felled and two other trees reduced by Tree Marshalls, and was very impressed by their service and professionalism. Job completed quickly and as agreed, and the guys were most helpful and did a great job of cleaning up afterwards. Would highly recommend. Amy Wynne28 October 2024 We recently worked with Dillon and his team to remove one hell of a garden and some enormous trees and we couldn’t be happier with the results. From the very first conversation, through consultation visit and all services provided, Dillon and Alex were absolutely brilliant. The customer service is unmatched and the end result was fantastic. Nothing was too much of an ask. If we ever need similar services again, we will for sure be in touch! Thank you. Alex Kadyshevich25 October 2024 Turned up on time on the agreed date...and got rid of my huge laurel tree in a couple of hours! Shortly afterwards, as promised, the grinder op turned up, and not only got rid of the stump but 2 others at no extra cost. 😉 🤗 mynthurst17 October 2024 Both men were very polite and worked hard and did an excellent job. James Levitton16 October 2024 Excellent from start to finish, the chaps were polite, efficient and did what was required. We had our bushes trimmed to how I had specified, they removed a willow tree stump and a sea tree and left no mess. Really happy with the results! Would highly recommend!! Louise Nell3 October 2024 Dillon and his team did a great job. They were punctual, friendly and knowledgeable. I will recommend Tree Marshalls any time! Chris Miles3 October 2024 The team did a great job on our eucalyptus tree, and clearing up the garden. We would certainly recommend them. Chris Kernow30 August 2024 Great service and a fair price from Tree Marshalls. Happy to recommend them.👍👍👍 Philip Johnston26 August 2024 Excellent job done 5 large conifers carefully taken down in an awkward position gas tank and shed below. Price was exactly what they quoted and a small extra charge for another tree that was not in the original quote. Well done and thank you Dillon Nicholas Maloney9 August 2024 I had to remove a tree that was preventing some wall repair work and took a chance on tree Marshalls. Dillon arrived quickly with a reasonable quote and two days later the job was completed. Friendly and professional I would have no hesitation in highly recommending this company.
Contact our tree surgeons for a free quotation today!
Please call us now on 07817 679783. Alternatively, email our friendly administration team.
Our tree surgeons are always more than happy to provide a free quotation. These assessments allow us to determine the best solution and preserve as many trees as we can. The team provides a wide range of services including tree removal, tree reductions, tree thinning, stump grinding, tree planting, hedge trimming, dead wooding, bracing, land clearance, veteran tree care and more.
Should you have any questions, or for a free quotation fill in the contact form below.